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Your Security and Privacy
We take this matter very seriously and are
committed to protecting your privacy. The information we collect
from you is used solely to process your reservation requests. Please
read on for more details concerning our privacy policy.
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What
information do we collect and how do we use it? |
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When you reserve a room, we need to know
your name, email address, mailing address, credit card number,
and credit card expiration date. This allows us to process
your reservation request and send you your confirmation
information.
When you sign up for services like Newsletters, we need only
an email address -- which we use to send the information you
requested.
When you enter a contest or other promotional feature, we may
ask for your name, address, and email address so we can
administer the contest and notify winners. We may also host
promotions and sweepstakes that may be sponsored and
administered by outside parties. When you are entered in any
sweepstakes or contest simply by making a purchase from us,
only your order number is given to the entity administering
the sweepstakes or contest. When the winning entries are
chosen, only the names and addresses of the winners are shared
with the entity administering the sweepstakes or contest, so
that they can notify the winners. When you enter a sweepstakes
or contest through an email entry, your email entry is sent to
the supplier house that we use to help gather entries for our
sweepstakes and contests. When the winners have been selected,
the winners' email addresses may be shared with the entity
administering the sweepstakes, so that they can be notified
that they have won. When you enter a sweepstakes or contest
through a mail-in entry, the information you provide on your
entry is sent directly to the entity administering the
sweepstakes or contest. Unless we explicitly notify you in the
terms of the sweepstakes or contest, no other information is
shared by us with third parties in connection with any
sweepstakes or contest. To the extent that any privacy
information relating to a sweepstakes or contest conflicts
with the information provided here, the specific privacy
information regarding the sweepstakes or contest will be
clearly stated in an area that will be accessible to potential
entrants and will govern that particular sweepstakes or
contest.
We may personalize your experience by using your past
reservations and site behavior to shape our recommendations
about the cites, hotels, and other informatoins that might be
of interest to you. We also monitor customer traffic patterns
and site usage to help us develop the design and layout of the
site.
We may also use the information we collect to occasionally
notify you about important functionality changes to the web
site, new services, and special offers we think you'll find
valuable. If you would rather not receive this information,
when you receive this email just reply back and write in the
subject UNSUBSCRIBE. We will then remove you from our mailing
list.
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How do
we protect customer information? |
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We use the latest encryption technology to
keep your personal information safe. All your ordering
information -- including your name, address, and credit card
number -- is encrypted using a secure server for maximum
security. Your credit card and billing information cannot be
read as it travels to our ordering system. To ensure that your
information is even more secure, once we receive your credit
card information, we store it on a server that isn't
accessible from the Internet. We're so certain that our online
reservation systems are secure that we back it up with a
guarantee. In the unlikely event that you are subject to
fraudulent charges, remember to first notify your credit card
provider in accordance with its reporting rules and
procedures. If, for whatever reason, you are held responsible
for any fraudulent charges made on our site, we will cover the
entire liability for you, up to $50, as long as the
unauthorized use of your credit card resulted through no fault
of your own from a reservation made with us while using our
secure server.
Credit card transactions are handled by a third-party
financial institution, which receives the credit card number
and other personal identifying information only to verify the
credit card numbers and process transactions.
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How We
Make Booking a room safe? |
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We use the latest encryption technology to
keep your personal information safe. All your ordering
information -- including your name, address, and credit card
number -- is encrypted using a secure server for maximum
security. Your credit card and billing information cannot be
read as it travels to our ordering system. To ensure that your
information is even more secure, once we receive your credit
card information, we store it on a server that isn't
accessible from the Internet.
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What
cookies are and do. |
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"Cookies" are small pieces of information
that are stored by your browser on your computer's hard drive.
Our site uses cookies to speed navigation, keep track of
items, and provide you with custom-tailored content. We use
cookies to remember information you gave to us so you don't
have to reenter it each time you visit our site. By showing us
how and when individuals use our site, cookies help us see
which areas are popular and which are not. Additionally, we
may serve ads using a third-party advertising company.
Many improvements and updates to our site are based on the
data derived from these cookies, such as total number of
visitors, pages viewed, and the total number of ads served.
Most browsers are initially set to accept cookies. If you
would prefer, you can set yours to refuse cookies. You will
still be able to reserve a room with us using the Booking
Form. Additionally, if you would like to obtain more
information about the third-party advertising company and to
know your choices about having its particular cookie turned
off. If you turn off the third-party advertising company's
cookie, you will still see ads on our site; however, the ads
will not be tailored to your shopping experience.
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Will
we disclose the information we collect to outside parties? |
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We DO NOT share personally identifiable
information without your consent. We may provide aggregate
statistics and other general information about our customers,
reservations, traffic patterns, and related site information
to reputable third-party vendors, but these statistics and
information will include no personally identifying
information. We may release account information when we
believe, in good faith, that such release is reasonably
necessary to (i) comply with law, (ii) enforce or apply the
terms of any of our user agreements, or (iii) protect the
rights, property, or safety of us, our users, or others.
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How do
we protect the privacy of children younger than 13? |
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We are concerned about the privacy of young
children and does not knowingly collect any personal
information from a child under 13. We suggest that you become
involved with your child's access to the Internet and to our
site to ensure that his or her privacy is well protected.
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What
is your policy if I link to a third-party web site? |
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When you click on links and/or ad banners
that take you to third-party web sites, you will be subject to
the third parties' privacy policies. While we support the
protection of privacy on the Internet, we cannot be
responsible for the actions of third parties. We encourage you
to read the posted privacy statement whenever interacting with
any web site.
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Your
consent. |
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By using our web site, you consent to the
collection and use of this information by us. If we decide to
change our privacy policy, we will post those changes on this
page so that you are always aware of what information we
collect, how we use it, and under what circumstances we
disclose it.
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